Advancing A New Public Service Ethos

Advancing A New Public Service Ethos
Publication Date: February 15th, 2002
ISBN: 1 903447 21 6
Authored by: Rod Aldridge OBE and Professor Gerry Stoker
Hardcopy Price: ££10

‘Advancing a New Public Service Ethos’ is a unique collaboration from Rod Aldridge OBE, Executive Chairman of Capita Group Plc & Professor Gerry Stoker, Chair of NLGN and Professor of Politics at Manchester University, two authors both involved in public service and sharing similar ideas but from the very different vantage points of academia and a FTSE100 company.

The authors of the report explore how we might develop a broad consensus about the cultural values that underpin the performance of our public services and recommends five elements of a new public service ethos to be adopted by all public service providers:

  • A performance culture
  • A commitment to accountability
  • A capacity to support universal access
  • Responsible employment practice
  • Contribution to community well-being


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