Research Project

Advancing A New Public Service Ethos

‘Advancing a New Public Service Ethos’ is a unique collaboration from Rod Aldridge OBE, Executive Chairman of Capita Group Plc & Professor Gerry Stoker, Chair of NLGN and Professor of Politics at Manchester University, two authors both involved in public service and sharing similar ideas but from the very different vantage points of academia and a FTSE100 company.

The authors of the report explore how we might develop a broad consensus about the cultural values that underpin the performance of our public services and recommends five elements of a new public service ethos to be adopted by all public service providers:

  • A performance culture
  • A commitment to accountability
  • A capacity to support universal access
  • Responsible employment practice
  • Contribution to community well-being

    Advancing a New Public Service Ethos – FREE PDF COPY