Partner Briefing: Designing Better Public Services

5.30pm-7.00pm, followed by drinks reception, Thursday 23rd April 2009
Expand 2, 2nd floor, Prospero House, 241 Borough High Street, London SE1 1GA(tbc)

Speakers include:
John Seddon, Lead Consultant and Founder of Vanguard
David Kester, Chief Executive, Design Council
Steve Johnson, Corporate Director, Capital Ambition

Designing better services that are responsive to the needs of citizens is fundamental to improving delivery across government. Understanding that design process, and ensuring that it is integral to transforming services will help to overcome cultural and institutional barriers to innovation. This partner briefing will bring together local authorities, agencies that have embraced a design philosophy and private sector partners to look ahead at what will be required in the next five years.

Our speakers are renowned experts in identifying opportunities to improve the added value in processes and designing them to the advantage of the citizen.

To reserve a place contact Liam Scott-Smith.


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