NLGN / May Gurney fringe @ LGA conferences – Ripping up the rule book – how to transform universal services

The last decade has seen major innovations in everything from social care to worklessness. But universal services like bins, transport, leisure and libraries remain largely unreformed.

It’s time to rip up the rule book and re-imagine these critical services:

Could we replace libraries with book swapping clubs? Could community transport be delivered through personalised budgets or swarming buses? Could neighbourhoods earn tax rebates for cleaning their streets?

This fringe will explore the above and consider how new tools such as social media and behaviour change can unlock the power of communities to do more for themselves.

Confirmed speakers:
Bob Neill MP
Philip Colligan, Executive Director of the Public Service Innovation Lab, NESTA
Gavin Jones, Chief Executive, Swindon Borough Council