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Service integration is the most exciting game in town for local public services, providing a path to improved outcomes for communities and reductions in the cost of delivery. Government has made it clear that taking forward integrated working must be done locally; but progress and pace of change to date has been slow. Councils and their local partners are facing a series of barriers which are preventing them from acting.
This report focuses on what local areas can do themselves to transform, and how central government can support this. What we really need is radical change of relationships at a local level, and to support areas to catalyse this process of building better partnerships.