Public services are being devolved to engage and empower the citizen. The questions are how is this being done and how far should it go?

Both the current Government and the opposition parties are seeking to set out their stall on this territory for the future of public services over the next decade. But this is contested ground – new policy thinking is needed to understand the context in which personalised services will fit and how they should operate. Fresh exploratory ideas must point towards how local government and its public and private partners will be impacted and can themselves shape the agenda. For further information please Nigel Keohane.